Standard 11 – Generic Surface Induction Online Refresher

Thank you for your interest in the

Standard 11 – Online Refresher


Course Description

This Standard 11 refresher course is intended for those who have completed a Standard 11 course in the past, and is a requirement for those who wish to extend their qualification in Queensland.

It is the responsibility of the Site Senior Executive at a mine to ensure that refresher training occurs.

The Coal Mining Safety and Health Regulation 2001 (QLD), section 84, requires that each coal mine worker at the mine, including each worker holding a senior management or supervisory position and each worker holding a certificate of competency, is given refresher training under the mine training scheme at least once in every five years.

Refresher training does not necessarily require full training and assessment against the full unit(s) of competency that are required for the initial Standard 11.

As a minimum, personnel need to be refreshed in their knowledge of:

  • Safe operation of machinery they are required to use;
  • Emergency escape from their places of work;
  • Their role in identifying and responding to hazards in their work area; and
  • Their role in actioning any part of the mine safety management system that has been allocated to them or persons conducting their role/position description.

Refresher training regimes are to be based around the individual’s role and responsibilities as defined by the site’s safety and health management system.

Consideration should be given to tasks that are likely to be done infrequently, or are critical, or of high risk, such as emergency escape or the use of longwall relocation equipment that is not used
during normal operations on a regularly programmed basis. The frequency and processes utilised should also be assessed for these tasks.

Refresher training may form part of the maintenance of competencies. It does not necessarily need to meet the requirements for individual competencies.


This Course

This online refresher course is therefore designed as a refresher for experienced miners, with a focus on how to work safely in a mining environment in the Queensland mining industry. The course covers refresher content aligned to the six units of competency:

  • RIIWHS201D Work safely and follow WHS policies and procedures
  • RIIERR205D Apply initial response First Aid
  • RIIGOV201D Comply with site work processes/procedures
  • RIIRIS201D Conduct local risk control
  • RIICOM201D Communicate in the workplace
  • RIIERR302D Respond to local emergencies and incidents

As all participants already hold a Statement of Attainment for these six units of competency as part of their original Standard 11 Induction training, these are not issued again by ACTA Group.

The assessment in this online refresher course involves a series of quizzes with set questions. On completion of the course, a Refresher Statement of Completion is completed that supports practice for the up to the coming five years.



Please refer to ACTA Group’s Schedule of Tuition Fees for further in information and to determine the course fees for your course engagement:

Course NameStandard 11 – Online Refresher
Course Duration30 day access to complete online course
Course Schedule Daily / Weekly / Monthly
Course Times24/7
Course Code, Name, Release & CurrencyDelivery Location(s)Delivery Mode(s)Nominal HoursFee for Service FeesRPL Fee
Standard 11 – Online Refresher


Location4/19 Central Drive, Burleigh Heads Gold Coast QLD 4220

Employment pathways for this course include:

  • Mobile Plant Operator
  • Hazard identification
  • Risk control
  • Isolating and tagging
  • Communication
  • Manual handling
  • Use and control of hazardous substances