Standard 11 – Online Refresher

Standard 11 – Online Refresher

Course Objective:

The Standard 11 Generic Induction (Surface) course provides training on the skills and knowledge required for working in surface coal mine, under the Queensland Government Mines Inspectorate’s Recognised Standard 11 (Qld Coal Mining Safety and Health Act 1999).

This entry-level course is essential for those wishing to begin work in Queensland’s mining industry. ACTA Group is a licensed Registered Training Organisation, and industry-recognised as a leading provider of high-quality mining courses. Our Standard 11 – Surface Induction training program, is applicable for both coal and metalliferous mines, and exceeds most other state requirements for general safety in induction.

Course Times

24/7 Self Paced


30 day access to complete online course


Nation Wide

Service Fee


Incidental fees

A $50 admin fee will be charged if a student completes a refresher and doesn’t hold the correct Unit of Competency.

*Providing all correct documents have been submitted, you will receive your Statement of Attainment in 2-3 Business days. Our office is closed on weekends so please keep this in mind when completing your refresher over the weekend. 


This assessment is an online refresher course involving a series of quizzes with a set of questions.

You will have 30 days from the date of your registration in the course to complete the refresher. 

We DO NOT accept wallet cards or Statements of Attainment dated prior to 2015.

Refreshers are recommended to be undertaken every 5 years.

  • Online – nationwide 24/7
Course Requirements:
  • Be at least 15 years of age;
  • Have completed Year 10 in the Australian school system or equivalent; and
  • Have language, literacy and numeracy skills equivalent to ACSF Level 2.
  • Please note that wallet cards are an additional fee of $25.00

As a refresher, the individual who completed this course already holds a Statement of Attainment for these six (6) Units of Competency.

Refresher training regimes are to be based around the individual’s role and responsibilities as defined by the sites safety and health management system.

  • RIIWHS201E Work safely and follow WHS policies and procedures
  • RIICOM201E Communicate in the workplace
  • RIIRIS201E Conduct local risk control
  • RIIGOV201E Comply with site work processes/procedures
  • RIIERR302E Respond to local emergencies and incidents
  • RIIERR205D Apply initial first aid

As a minimum, personnel need to be refreshed in their knowledge of:

  • Safe operation of machinery they are required to use;
  • Emergency escape from their places of work;
  • Their role in identifying and responding to hazards in their work area; and
  • Their role in actioning any part of the mine safety management system that has been allocated to them or persons conducting their role/position description.

Not applicable

Employment pathways for this course include:

  • Mobile Plant Operator
  • Hazard identification
  • Risk control
  • Isolating and tagging
  • Communication
  • Manual handling
  • Use and control of hazardous substances