Work Safely at Heights - Online Refresher

Work Safely at Heights – Online Refresher

Course Objective:

Many wrongly assume that working at heights means working on high, multi-storey buildings. However, such dangerous situations and resulting injuries can occur at any height where there is a risk of falling. It is therefore imperative that a working at heights course is completed regardless of the height of the platform you are working on.

Guided by legislation, the aim of this course is to teach all issues related to working at heights, so that participants can be equipped with an understanding of all the requirements and procedures. This course will help participants comply and adhere to all workplace health and safety (WHS) procedures.

With its focus on risk assessment and safety, this course will allow participants to feel comfortable and confident to work at heights – and be able to react if any dangers were to occur.

Course Times

24/7 Self Paced


30 day access to complete online course



Service Fee


Incidental fees

A $50 admin fee will be charged if a student completes a refresher and doesn’t hold the correct Unit of Competency.

*Providing all correct documents have been submitted, you will receive your Statement of Attainment in 2-3 Business days. Our office is closed on weekends so please keep this in mind when completing your refresher over the weekend. 


This assessment is an online refresher course involving a series of quizzes with a set of questions. 

You will have 30 days from the date of your registration in the course to complete the refresher.

We DO NOT accept wallet cards or Statements of Attainment dated prior to 2015.

Refreshers are recommended to be undertaken at least every 2 years.

  • Online – nationwide 24/7

Refresher training regimes are to be based around the individual’s role and responsibilities as defined by the sites safety and health management system.

  • RIIWHS204E Work safely at heights

As a minimum, personnel need to be refreshed in their knowledge of:

  • Locates and applies relevant documentation, policies and procedures
  • Demonstrates completion of working safely at heights that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:
    • Accessing, interpreting and applying technical and safety information for working at heights
    • Assessing hazards and risk associated with working at heights and implement control methods
    • Selecting wearing and caring for personal protective equipment
    • Identifying required safety systems including fall protection and associated equipment
    • Checking that fitting, adjusting and anchoring of fall protection and associated equipment is correct
    • Performing work safely at heights
Course Requirements:
  • Be at least 15 years of age;
  • Have completed Year 10 in the Australian school system or equivalent; and
  • Have language, literacy and numeracy skills equivalent to ACSF Level 2.
  • Please note that wallet cards are an additional fee of $25.00

As a refresher, the individual who completed this course already holds a Statement of Attainment for RIIWHS204D Work safely at heights. This does not have an expiry date, however (Work at Heights Association) and industry standards recommend retraining every two years.

Refresher training is advised every two years due to changes in Australian Standards & Industry Standards. Changes in WHS legislation, Regulations and Codes of Practice are an important factor for individuals to ensure they remain current.